There are a lot of new trends in HR around data: Big Data,
Social Data, Data Analytics. But one area that is gaining ground is the use of Artificial Intelligence in support of HR.
(of course many may argue that those of us in the HR products world have always
been artificially intelligent – but I won’t go there). What I want to discuss
briefly here is 5 key ways that Artificial Intelligence can be used to improve
the processes of recruiting: finding the right talent quickly.
1.
Goes Beyond Key Words: most search and discovery
solutions can only find candidates that use the same words you use when you
write the job description. If you say Marketing Manager, you’ll get people who
use that term. But you might miss the perfect candidate who happens to have the
right skills but a different job title and maybe a less traditional career
path. AI uses data clustering techniques to create job clusters so you can
identify these alternative skills and titles.
2.
Fast and Accurate: Have you ever spent hours
poring over social and professional media sites to try and find that perfect
candidate? Artificial Intelligence based search can look through that same data
in seconds using refined searching and matching that helps you narrow in on
what you are looking for.
3.
Perfect For the New World of Social Recruiting:
Data in the social “ether” is growing and become more and more relevant to work
place decision making. But not all the data follows the traditional rules of
old-style recruiting. People talk about their skills and experiences in
different ways, their job titles are unique (and funky) and while all of this
is fun, it can make it harder to find people. AI based data matching has no problem
with these anomalies. Chief Idea Officer, no problem, Chief Moral Officer, no
problem, Beer Ranger, AI loves that title too!
4.
Customizes to your Needs: Not everybody who says
they want a project manager or a sales lead or a client support specialist means
the same thing. Sometimes you can see that clearly in the job description,
other times, not so much. With artificial intelligence based matching, you can
work with predicted outcomes to customize the kinds of people and skills you
are really looking for. This allows you to build the customized profile for a
particular job that is matched to your needs.
5.
Gets Smarter: The final and perhaps most
important element of Artificial Intelligence is that it gets smarter the longer
you use it. AI adjusts to patterns it recognizes. So it you hire sales people
with a certain background and experience level, every time you accept or reject
a match the system finds for you, it begins to understand that pattern and
adjusts the types of recommendations it forwards to you.
Artificial Intelligence is gaining a foothold with HR
products. If you want to find out more about it, feel free to talk to us at Innotrieve. We can get a little nerdy about
it, but we’ll make sure you learn what you need to know about this valuable HR
tool.
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